Service portfolio

Operational support across the e-commerce lifecycle.

Platform-specific execution with common management controls for catalog, sales, finance, returns and profitability.

Core operations

Marketplace Account Management

Day-to-day seller operations with monitoring, issue handling and management visibility across the account lifecycle.

Seller portal operations
Pricing & offer monitoring
Inventory monitoring
Order & cancellation monitoring
Account health tracking
Tickets & issue follow-up
Performance reporting
Escalation management
Catalog quality

Catalog & Listing Management

Structured catalog maintenance to improve completeness, accuracy and readiness for marketplace discovery and conversion.

New listing creation
Variation & SKU mapping
Title/content optimization
Image/content coordination
Suppressed listing checks
Attribute corrections
Catalog health tracking
Bulk catalog operations
Growth

Advertising & Performance Coordination

Advertising support that connects campaign activity to account-level and SKU-level commercial outcomes.

Campaign structure review
Budget monitoring
Keyword/search-term review
SKU performance analysis
ACOS/ROAS reporting
Ads spend reconciliation
Promotion coordination
Profitability-aware reporting
Financial control

Reconciliation, Fee Audit & Profitability

Operational finance checks designed to surface payment gaps, unexpected deductions, fee discrepancies and loss-making products.

Order-to-settlement matching
Payment-missing identification
Expected vs actual fee checks
Return impact reconciliation
Claims/recovery tracking
SKU-level P&L
Order-level P&L
Management exception reports
Recovery workflows

Returns & Claims Management

Track returns, identify claim opportunities and maintain an auditable follow-up process for eligible recoveries.

Customer return monitoring
RTO monitoring
Lost/damaged case tracking
Claim eligibility review
Evidence coordination
Claim filing support
Status follow-up
Recovery reporting
Fast commerce

Quick-Commerce Onboarding & Operations

Support for brands preparing to sell through quick-commerce channels, from readiness through ongoing coordination.

Seller/brand onboarding support
Catalog preparation
MRP/UPC data readiness
Consignment preparation guidance
Inventory coordination
PO/consignment workflow support
Channel reporting
Issue escalation support
Coverage

Marketplace & Quick-Commerce Platforms

Service scope can be configured for Amazon, Flipkart, Myntra, AJIO, Meesho, Blinkit, Zepto, Swiggy Instamart and other relevant sales channels. Platform-specific terms, workflows and access requirements apply.

Amazon
Flipkart
Myntra
AJIO
Meesho
Blinkit
Zepto
Instamart

Need multiple services together?

We can combine operations, ads, reconciliation and reporting into one managed scope.

Build your scope →